Corporate Social Responsibility: Committed to Standout Citizenship

INVITATION HOMES

Corporate Social ResponsibilityCSR CulDeSac

 

As the nation’s premier home leasing company, Invitation Homes serves communities across the United States. We own and lease more than 80,000 single-family homes in great neighborhoods, and our genuine care of these homes ensures residents enjoy a safe and comfortable home, that neighborhoods benefit from well-maintained properties, and that communities receive valuable economic development.

 

CSR Policy Button

 

Mission Icon

Our mission statement, “Together with you, we make a house a home,” reflects a commitment to our resident-centric business philosophy. The way we carry out that mission on a daily basis is reflected in our company’s core values: Unshakable Integrity, Genuine Care, Continuous Excellence and Standout Citizenship. Our vision is to be the premier choice in home leasing, by continuously enhancing our residents’ living experiences and communities.

Our logo represents four pillars: home, neighborhood, community, and Invitation Homes.

Invitation Homes Logo Build

 

Communities Icon

Our value of Standout Citizenship exemplifies how we strive to benefit our neighbors and communities. From our implementation of sustainable Smart Home technology to company-driven philanthropy, Invitation Homes is committed to improving and giving back to the communities our associates and residents call home.

Community Investment

Invitation Homes has invested over $2 billion rehabilitating homes in the communities we serve.

We also take pride in giving back through philanthropy, such as our “There’s No Place Like Home” scholarship contest.  In addition, Invitation Homes associates receive 20 hours of paid time off to volunteer in their communities each year. They have used this time to build homes and shelters, contribute and package food and school supplies, and provide other needed support in their communities.

ProCare

Invitation Homes puts residents first with our best-in-class ProCare Property Management. From welcoming residents with an in-person home orientation at move-in, to making residents’ lives easier with our Smart Home technology offering, to providing mid-lease customer care visits, and 24/7 maintenance service – we strive to provide our residents with a worry-free leasing lifestyle.

Resident Engagement

We take pride in consistently providing residents with friendly and professional service. That is why we ask our residents for their feedback after every interaction.  Our associates’ compensation is linked to the quality of resident care they provide. We recognize standout resident service with quarterly Genuine Care awards. See what our residents have to say about leasing with Invitation Homes at www.invitationhomes.com/resident-reviews.

 

associates icon

Our associates are our most precious resource. From our focus on health and safety to our support for a diverse and inclusive culture, we always treat each other fairly and act with honesty, integrity, and respect.

Learning and Development

Invitation Homes is committed to the professional development and career advancement of our associates.  All associates can take advantage of in-house training courses and other programs administered by our dedicated Learning and Development team that helps prepare associates to be successful in their current positions as well as in their broader careers.

Diversity & Inclusion

We believe passionately that diverse and inclusive companies make for more innovative, engaged, and happy teams. Our organization makes it a priority to celebrate diversity and cultivate a culture of inclusion. Invitation Homes is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Wellness Initiatives & Benefits

Our company’s workplace wellness initiatives, such as wellness challenges and onsite health and wellness services (e.g. flu shots, massages, yoga classes) promote healthy habits and demonstrate managerial support for associates’ physical and emotional well-being.

Invitation Homes is committed to employee health and welfare by providing a competitive benefits package, including health, dental, vision, term life, and disability insurance.

We maintain a tax-qualified 401(k) plan, under which we match a portion of each associate’s contributions.

 

Governance Icon

Corporate Governance Guidelines

Invitation Homes is committed to sound corporate governance practices and the highest ethical standards.  Our commitment to good corporate governance is reflected in our Corporate Governance Guidelines, which describe the views and policies of our Board of Directors on a wide range of governance topics. We have adopted a variety of best practices in corporate governance, such as:

  • All directors are elected each year (shareholder vote required to stagger)
  • Majority of directors are independent
  • Opted out of Maryland Unsolicited Takeovers Act
  • No stockholder rights plan (“poison pill”)
  • Code of Business Conduct and Ethics contains officer prohibition against pledging or borrowing against company stock
  • Independent directors meet regularly in executive sessions without the presence of our corporate officers or non-independent directors
  • Code of Business Conduct and Ethics contains anti-fraud and conflict of interest policies
  • Formal insider trading policy for all associates
  • We conduct annual formal enterprise risk assessments with results reported to the Audit Committee of the Board of Directors

We have instituted a range of other corporate governance best practices, including limits on the number of directorships held by our directors to prevent “overboarding,” a robust director education program, rotation of committee members, regular board and committee evaluations, and a commitment to board refreshment and diversity.

Code of Business Conduct and Ethics

We believe it is critically important to maintain a corporate culture that demands integrity and reflects ethical values. The Invitation Homes Code of Business Conduct and Ethics is a tool to help guide us as we collaborate to accomplish our goals together, while holding ourselves individually responsible for our work and accountable for our actions.</p

Every Invitation Homes associate, regardless of location or position in the company, has an obligation to follow the Code every day, without exception. The Code also applies to members of the Board of Directors of our company. Everyone who works at or with Invitation Homes should feel confident about our high ethical standards, our honesty, and our integrity.

To facilitate enforcement of the Code, we maintain a confidential, anonymous hotline for associates to report any concerns about financial or reporting improprieties, workplace issues, or ethical matters. We adhere to a strict non-retaliation policy in order to protect all associates who make a report in good faith.

 

Environment Icon

At Invitation Homes, we strive to create a better way to live and be a force for positive change, and we are committed to efforts that make us more innovative and sustainable. Protecting the environment is critically important to us, and our sustainability initiatives help limit the carbon footprints and overall environmental impact of our homes. Those initiatives include:

  • Smart Home technology that enables maintenance technicians and residents to control thermostats remotely and reduce energy consumption.
  • Standards of performance that require the use of energy-efficient lighting and appliances.
  • Supply chain management that focuses on our vendors’ sustainability practices and procedures.

 

Spotlight

What’s happening at Invitation Homes? Plenty! Check here often to see our latest contests, videos, blog posts and other news.

Lease Friendlier
Lease Friendlier

Invitation Homes is curb-appeal friendly, worry free friendly, good school friendly. Lease Friendlier with Invitation Homes.

Qualification Requirements

Learn more about the screening and selection policy to qualify to lease an Invitation Home.

Miami Testimonial Spotlight1
Providing Excellent Service

“The customer service is so professional and satisfying. It makes renting so easy and comfortable.” – Jean D., Miami