Resident Reviews

Invitation Homes Reviews

Invitation Homes Reviews

Owning houses is the easy part. What counts is taking the house and helping residents make it “home” by delivering quality service with genuine care. Here are some of the great things our residents have to say about us!

Review from Melissa B in Inland EmpireMelissa B., Inland Empire
My husband was active for over 16 years, and transitioning out of the military into a civilian home was a lot more difficult than I thought it would be. So Invitation Homes gave us the opportunity to make this our first home, and we are very thankful…

I always felt like this is where I wanted my kids to start their permanent friendships with people. Invitation Homes application process was very easy because it was all online. You were able to see what was actually happening to your application. It shows what stage they’re in, and if everyone that needed to view it had viewed it. It was, you know, just very convenient. I chose Invitation Homes because they gave me an opportunity, and once they started that process they actually cared.

Review from Sara in SeattleSara R., Seattle
It’s family oriented. I feel comfortable having my kids there. I have a 6-year-old who happens to take the bus and the bus stop is right there; he can walk. And I don’t worry about him walking back to the house. We have the ability to have a basketball hoop, we have the room. I see kids running everywhere; I know it’s safe. It’s a great feeling; I’m not nervous.

Review from Tammie in OrlandoTammie W., Orlando
Invitation Homes provided us with the hope we needed after dealing with a long, hard foreclosure battle. Living at our current residence gives us an opportunity to focus on our future plans. Thank you.


Fred K., South Florida
I have been a resident of Waypoint, and now Invitation Homes since 2012 and recently extended my lease for an additional 22 months. I have been treated with respect and as a welcome resident, [associates] not only solved my issues in less than 24 hours but communicated back to me every step of the way so that I was never left in the dark as to what was happening.

Review from David in SeattleDavid L., Seattle
On the few times that I’ve needed a maintenance repair, I’ve called the service hotline and they make an appointment, typically the next day. The service people show up; they are friendly, courteous. They fix the problem, make sure I’m satisfied, sign off on it, and it’s done. Really good!

Invitation Homes Resident, Chicago
I have to honestly say that I was not too wild about working with a property management company as I felt that it would be so impersonal. Wow, was I wrong. From the listing agent to the move-in, I can say that this company has been top-notch. The home we are in is fantastic. Two times they have come out since we moved in to do some items on my to-do list. Not an issue at all. Very nice people and very nice company. I recommend them for sure.

Review from Amanda in AtlantaAmanda M., Atlanta
I enjoy the comfort of knowing that I don’t have to pay extra money when something goes wrong that is covered under my lease agreement. The resident care team is always prompt to respond, courteous, and professional. I appreciate that.

Ruth S., Phoenix

It is convenient to my daughter’s school and my place of employment. The neighborhood is relatively quiet with friendly neighbors ranging in age from young couples to mature adults.

Review from Lisa in JacksonvilleLisa B., Jacksonville
When I was initially contacted by Invitation Homes in September of 2016 and presented with the opportunity to purchase the property that I had been renting for the past year and a half in Jacksonville through the First Choice Buyer’s program, to say the very least, apprehensive is the word that accurately depicts my reaction. We were able to agree upon a purchasing price for the property that was a “win-win” for both parties and Invitation Homes put me in contact with all of the people I needed to get the ball rolling. From the onset of the process through its conclusion at my closing in October of 2016, the entire experience was truly pleasant. My family and I are forever grateful to the entire staff at Invitation Homes for an amazing opportunity and journey.

Review from Christine in Miami

Christina B., Miami
We like the location, amenities of the community, and the ease with which Invitation Homes takes care of any issues with the property.

Invitation Homes Resident, Roseville
Being in the military for over 20 years I’ve lived in many rental homes…Invitation Homes takes care of their customers better than any property management service I’ve ever dealt with….top notch professionals!

Review from Jennifer in SeattleJennifer W., Seattle
I have rented before, and have never had this amazing of an experience. I like that there are regular check ins and the maintenance workers repair issues free of charge before they become issues. I have really enjoyed this experience!

Invitation Homes Resident, Tampa

Had a great experience all the way around. Maintenance requests handled timely and professionally. Lived in their home for four years. Move out handled easily and resolved all issues in an amicable fashion.

Review from Lauren in CharlotteLauren T. Charlotte
The back yard! It’s open and spacious, has a few lovely trees and just enough shade; it is private without feeling isolated, and is fully fenced which creates a safe haven for the dogs!

Invitation Homes Resident, Charlotte
Really enjoyed the home, the easy process, and people who made it possible…… Thanks again.

Review from Booker in AtlantaBooker H., Atlanta
It’s located in a very nice community area, where your neighbors look after each other.


Review from Angell in Minneapolis
Angell A., Minneapolis

I cannot thank you enough for the dedication and time and effort you put forth in regards to our home and family, and simply following through! And doing your job to the best of your abilities! We genuinely have had a decent experience with Invitation Homes, but you just made it truly exceptional!

Review from Steffanie in SacramentoSteffanie A., Sacramento
We have greatly enjoyed and appreciated renting from Invitation Homes. Your customer service is stellar and maintenance team is both capable and convenient. Thank you again for your excellent customer service.


Invitation Homes Resident, Gilbert

Moving process was smooth and easy! Highly recommend leasing from them!

Review from Booker in AtlantaPaul N., Atlanta
I am taking the time to let you know about one of your employees. I found myself in a stressful situation, not having a place to live and a fast approaching deadline. It’s as if the Good Lord put her in my path. She answered my calls and texts, all while trying to move her own home. She was awesome. Without her, I could very well have been left out in the cold.

Invitation Homes Resident, Tampa
I absolutely love this company! I have been renting since 2015 and the best part is their maintenance department. If you have an issue they are on top of it! You can’t do any better than this company!

Review from Ernst in AtlantaErnst H., Atlanta
Thank you for all your help. We thoroughly enjoyed our stay, and were extremely satisfied with Invitation Homes’ responsiveness and professionalism with regards to any maintenance issues that we encountered. It really speaks volumes about your company and this is reflected in the cheerful attitudes and willingness to help on the part all your employees. You are to be highly commended!

Review from Rene in Phoenix
Rene W., Phoenix

You do not know how nice it has been to have a responsive, caring diligent property manager to deal with on an “as needed” basis. My entire Invitation Homes experience has been a good one starting from the moment I met your leasing agent to lease, all the way down to you, the property manager.

A property manager never gets accolades in her job. Everybody wants something NOW and when it’s produced, she gets no thanks. Being a property manager is the hardest job in the world next to a “stay at home” mother. You have mastered a fine skill set and I just wanted you to know it does not go unnoticed with me and I appreciate you!

Invitation Homes Resident, Chicago
Nice company, easy to deal with, sincere and straight.

Review from Susan in TampaSusan C., Tampa
Once again, a representative was here on the dishwasher maintenance visit, and excelled.
He was here for a total of 15 minutes. He not only knew what was wrong with it, just upon looking at it, but fixed it, too. He explained everything to me, as he went along. My husband even commented on how quick and efficient he was! Thank you for always sending out such wonderful maintenance dudes!


Monique O., Carolinas
My family and I are so elated to live in one of your beautiful properties! I have always been greeted and given the best customer service! I wanted to just let you know your staff made us feel welcomed. I thank you and your staff and we are so proud to be tenants of such an excellent company and group of people!


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Qualification Requirements

Learn more about the screening and selection policy to qualify to lease an Invitation Home.

Miami Testimonial Spotlight1
Providing Excellent Service

“The customer service is so professional and satisfying. It makes renting so easy and comfortable.” – Jean D., Miami

Thankful memories
Helping Families Make Memories

Our residents share some of their favorite memories created within their Invitation Homes.